Refund policy

Returns and Refunds

Not satisfied?

At Rustic Motifs, we strive to meet your expectations by offering quality products at fair prices along with prompt delivery. However, if you are not completely happy with your order, you may return it. Simply Contact Us and make sure the item is sent back to us within 14 days of receiving your order.

All returns must be unused, in their original packaging, and returned within 14 days from the original shipping date. Returns should be sent using a tracked shipping service to avoid loss, as Rustic Motifs cannot be held responsible for items lost in return transit. A full refund will be issued within 30 days, minus the original shipping cost. Please note a $3.00 administration fee will be applied.

Our returns policy does not cover personalized, custom, or special orders.

Your consumer rights remain unaffected when returning faulty or incorrect items.